Pulsar  Turbo  Systems  Policy

Payment:

  1. Our default payment method is
    Please contact us if you would like to use other methods. All major credit cards are accepted through the secure payment processor of PayPal.
  1. We usually keep the unpaid item only for 7 days. If the payment is completed already, the order will not be canceled until we could come to an agreement to resolve this problem properly with both having no loss.

Shipping:

  1. Once your payment is verified, your items will be shipped within 48 hours. No shipment on Weekends.
  2. Please double-check your shipping address before proceeding with the payment. There will be an extra charge by the carrier for changing the shipping address and sometimes no such service is available.
  3. You can choose a faster shipping method, but if our carriers don’t offer such service to your address, we will inform you timely and either cancel the order or ship it via standard shipping method and refund the extra cost.
  4. Item(s) might be sent from us or our overseas warehouse(s) via UPS, DHL, FedEx, etc. at our discretion, you are responsible for the import tax/duty (If Any) upon delivery.

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  1. Return:

Pulsar Turbo System provides a 30-day money-back or item exchange (buyer’s choice) guarantee. The item(s) should be returned in the original packaging and in original condition in order to qualify for the refund/exchange, Buyer will be responsible for the return shipping. Please don’t refuse shipment without communication.

  1. Damaged Shipments:

Please file a claim with the carrier if goods arrive in a damaged condition. At the same time, please notify Pulsar Turbo System with pertinent information.

  1. Shortage or Discrepancy Claim

Shortage or Discrepancy Claim must be reported within 48 hours of receipt of goods.

Pulsar Turbo System will either issue a credit or send a replacement(s) at no charge. Please send an email to us for instructions on how to address shortages or discrepancies.

  1. Limited Warranty

We offer a 1-year manufacturer warranty from the date of purchase against all our products for being free from defects in materials and workmanship. For approved warranty claims we will, at its sole discretion, either credit the original purchaser in an amount equal to the original purchase price or replace the applicable Turbocharger Product free of charge, within 60 days of our approval. This is the purchaser’s sole and exclusive remedy and provides complete financial responsibility for a warranty claim.