Pulsar Turbo Systems Policy
- We default accept PayPal. Please contact us if you would like to use other methods.
All major credit cards are accepted through secure payment processor of PayPal.
- We usually keep the unpaid item only for 7 days. If you don’t want to buy it after you have placed an order, please also let us know. We could come to an agreement to cancel this transaction so that we’ll resolve this problem properly with both have no loss. Or please DO make your payment through PayPal as quickly as possible.
- Once your payment is verified, your items will be shipped within 24 hours. No shipment on Weekends.
- Please make sure your shipping address is correct before you pay.
- You can choose a faster shipping method, if the carrier can’t ship finally, we will inform you timely, either cancel the order or ship it via standard shipping method and refund the extra cost.
- Item(s) might be sent from our overseas warehouse via UPS, DHL, FedEx, etc. at our discretion, you are responsible for the import duty (If Any) upon delivery.
Pulsar Turbo System provides 30 days money back or item exchange (buyer’s choice), but the buyers pay the return shipping. The item must be returned in the original packaging and in original condition in order to qualify for the exchange. Please don’t refuse shipment without communication.
- Damaged Shipments:
Please file a claim with the shipping company if goods arrive in a damaged condition. At the same time, also please notify Pulsar Turbo System with pertinent information.
- Shortage or Discrepancy Claim
Shortage or Discrepancy Claim must be reported within forty-eight (48) hours of receipt of goods.
Pulsar Turbo System will either issue a credit or send a replacement(s) at no charge. Please send an email to us for instructions on how to address shortages or discrepancies.
- Limited Warranty
We offer a 1-year manufacturer warranty from the date of purchase against all our products for being free from defects in materials and workmanship. For approved warranty claims we will, at its sole discretion, either credit the original purchaser in an amount equal to the original purchase price or replace the applicable Turbocharger Product free of charge, within 60 days of our approval. This is the purchaser’s sole and exclusive remedy and provides the complete financial responsibility for a warranty claim.